Frequently Asked Questions

What's Taking So Long On To Get My Pre-Order?

Our goal is to ensure that every piece of Lagoonies apparel meets the highest standards of quality and comfort. Since we’re launching with a limited-edition preorder, we want to make sure we get the sizes and colors just right for everyone.

By preordering now, you're helping us manage our production efficiently and sustainably. This approach allows us to keep costs down and ensure we don’t overproduce, which is better for the environment and aligns with our conservation values.

All orders processed before July 12th will ship on or before August 15th, and we promise it will be worth the wait! Thank you for your patience and understanding as we work to deliver the best possible product to you.

Why Are The Pre-Order Quantities Limited?

We are launching Lagoonies with a limited-edition preorder to ensure each piece remains exclusive and special. Limiting the quantities allows us to maintain high quality and manage our production sustainably.

Will There Be More Designs And Products In The Future?

Yes! We plan to release new designs and products seasonally. Stay tuned to our social media channels and sign up for our newsletter to get the latest updates. You can expect premium polos, sweatshirts, hoodies, hats, and more to come!

What Is Your Return And Exchange Policy?

We want you to love your Lagoonies gear! If you’re not completely satisfied with your purchase, please contact our customer support team within 14 days of receiving your order to initiate a return or exchange.

You can reach our customer support team via email at or through the contact form on our website. We’re here to help with any questions or concerns.